Henkelman Vacuum Packer Service Engineer Locations

We have our own team of experienced vacuum packer engineers as well as a national distributor network. The engineer will report to you on arrival and ascertain that the machine has been working with no problems, and that the machine is safe and available to work on.

Pre-service vacuum check will be taken to record the minimum vacuum before work is undertaken; this is an essential check to find out if the vacuum packer is working correctly.

Oil will be drained and “sludge” build-up flushed out to ensure the vacuum pump life is extended to its maximum. Pump exhaust filter replaced as required & the correct grade oil will be filled to the correct level.

Vacuum pump exhaust filters are checked for clogging and replaced where necessary – filters are essential for ensuring the oil is strained and cleaned correctly, clean filters prevent misting to atmosphere.

Lid seal and anvil rubbers are inspected for cuts and splitting, burned anvil
rubber could indicate over heating seal bars during the sealing cycle or incorrect program setting.

Seal bar(s) are removed and stripped with new teflon heat resisting tape, seal wires, & fiberglass insulation strip fitted.

service engineers

Finally as the vacuum packer is assembled prior to testing, electrical components are checked too. Lid struts are inspected for optimum performance, and inlet and exhaust valve solenoids inspected for any damage.

The machine will be run and a final vacuum gauge check made to ensure the machine is working correctly and adjusted to provide optimum vacuum.

Programs will be checked and any defects / observations reported to customer.

All parts used are genuine, manufacturer approved parts and not copies. Using anything other than genuine parts can affect the performance & reliability of the vacuum packing machine.

Our Vacuum Packing Machine Service Prices

  • Service Plan Table Top Models
    Service Prices Table Top Models
  • Service Plan - Smaller Floor Standing Models
    Service Prices - Smaller Floor Standing Models
  • Service Prices – Larger Floor Standing Models
    Service Prices – Larger Floor Standing Models

One of our representatives will contact you within 24 hours (Monday to Friday) to confirm your service booking

Our Dealer Locations for Service Distributors

  • Ayrshire
  • Birmingham
  • Cornwall
  • Cumbria
  • Devon
  • Dorset
  • Dumfries
  • Durham
  • Essex
  • Hampshire
  • Kent
  • Lanarkshire
  • London
  • Manchester
  • Norfolk
  • Northumberland
  • N. Wales
  • S. Wales
  • Scottish borders
  • West Sussex
  • Wilts
  • Yorkshire
service map

Service Enquiry Form

Full Business Name

Invoice Address

Site Contact : Full Name

Phone Numbers : Business

Phone Numbers : Mobile

E-mail Address:

Accounts Contact : Full Name

Accounts Phone Number

Accounts E-Mail Address

Machine Make

Machine Model

Machine Serial Number

Machine Year of Manufacture

Any issues with the machine other than servicing?

When was the last service done and by who?

Any site parking available?

Has the machine been serviced previously?

Where did you hear about us?

Contact Henkelman

Please contact us using the details on our contact page. We are always happy to answer your questions about any of our products and what we can do for you.

Contact Us Today

Genuine vacuum packer service parts used as part of the service visit: Lid seal, seal wires, teflon tape, anvil rubber, exhaust filters, oil, oil filter, vacuum test, seal test, visual check of valves & electrical components.

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